Testimonials

CLIENT TESTIMONIALS

“In our company’s 15 history in Asheville, no one has come close to the level of service and commitment that John Dickson and macWorks has. My company (and our Macs) could not operate without him. Nor would we want to.”

“I have known John for over 13 years. He is absolutely the best when it comes to Macs. I have dealt with so many wanna be’s, but no one came close to John’s experience and I would absolutely recommend no one other than John! I have used John for personal mac issues as well as business mac issues. He is fast and knows his stuff. He has yet to fail me in any way. I am so thankful that I came across John many years ago and will NOT let anyone other than John touch my computers.”

“I have worked with John at macWorks for over 10 years and have always been pleased with the friendly service no matter how large or small the project. John has set up servers, maintained hardware, troubleshot software, and is always willing to give honest and reliable recommendations on options. All this with a smile for the customer. I’ve never tried any other firm in Asheville, because…well why would I?”

“John Dickson of macWorks is by far our only choice for Macintosh repair, networking, and back up. He is conscious of our needs and meets them promptly without selling you the latest technology. macWorks has supported our business for seven years, and we can’t imagine trusting any other company. Thank you from the bottom of our hearts for who you are and all you’ve done for us!”

“Outstanding! My initial call was returned promptly and I could tell right away that John knows his stuff. He asked all the right questions, immediately got important information about the computer, made his recommendations, and set up an appointment for service.  He was punctual to the appointment and extremely polite and professional. He did something that many so-called computer pros fail to do – he checked to see which of the applications I use might have compatibility problems with the new operating system and discussed how those would be handled. This was really critical to me – there is nothing more frustrating than trying to use a relied-upon program only to find out that it doesn’t work anymore. The computer was returned to me the next day and John did a demo of the major changes and tested the applications that he thought might be a problem. He set up the trackpad and showed me how to use it, discussed how best to maintain the computer, etc.  macWorks will definitely be my computer service company from now on and I would not hesitate to recommend this company to any Mac user.”

“John with macWorks has been my helpful ‘go to’ Mac expert for many years now. He’s patient, thorough, and reliable, he’ll help you get the most out of the equipment you have as well as being current with present technologies and available upgrades and potential purchases. I have a laptop, IMac and tower and his integrative assistance has always been efficient.”

“John’s been a tremendous help to me and my business. He’s available, knowledgable, and patient. He speaks in terms I can understand. Plus, he loves dogs.”

“I can’t even begin to tell how many boneheads I had to go through in Asheville before I found John Dickson. All I have to say is DANG! He is the bomb. All you Mac Mofo’s out there, listen up, if you are not using macWorks, you seriously need to get into rehab and get with the program!”

“I have several devices in addition to my old Mac book that I use for my business and teaching. Before I knew about macworks, I would get very stressed and frustrated about the constant changing technologies! Now I feel like John’s expertise and friendly approach is like a huge safety net. I am grateful that he keeps my business running smoothly! Thank you John!”

“John Dickson has been my friend and help in time of need for all things “Apple” for over 10 years. As a senior who can easily become confused and discouraged by the constantly changing tech world, I would not have been able to keep current without John’s support. I recommend him unhesitatingly as a source for Mac equipment and software.”

“John has been my technical life-saver for years. He has taken care of my home computing setup and support, as well as coming to my office to help launch my new company. As we have grown, John has been with us all the way, naturally providing top-shelf support and wisdom when we’ve needed it most. He’ll probably be linking my life-support to my iPhone on my deathbed!”

“If you’re having a serious emergency breakdown, John is the guy you want to help you through it. He’s like a guide, technical advisor and generally great laid-back, smart dude.”

“What John does is not at all different from what a doctor would do… he heals. He heals not only the equipment as a patient, but the people who are behind that equipment. He’s not just a technician, he’s a therapist, a counselor, a friend and a healer.”

“John is one of the only tech guys I know who uses plain English to explain things so even a 94 year-old can understand it. He takes the time to leave explain what’s happening, leaves me with written instructions and offers private tutoring for people like me. He has really taught me a lot and I’ve enjoyed every minute of our time together. You don’t get better than John.”

 

 

 

 

 

 

 

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